Customer Service, eh?

  My husband and I returned from a mini-vacation. We were booked on a one-hour flight ar lunch time, with a two-hour drive to our home, and anticipated to be Home around 4pm.   We boarded the plane on time. Shortly after the doors were closed, the captain...

Will You Call?

  Are you one of my readers who has been wondering over the past weeks why you should partner with a Virtual Assistant? What’s the difference to hiring an employee, you might ask.   Have a look at this short video clip that was recorded this week at...

Mind Mapping

Have you ever tried mind mapping? I have been recently introduced to the technique, and I am hooked, and I am preparing my next Toastmasters speech through mind mapping. Speaking from a mind map rather than the written word will allow me to be more flexible in the...